MAT-MAS takes into account warranty claims due to manufacturing
defects of the blades within 12 months from the purchase. However consider that the manufacturer reserves the right to evaluate case by case, don’t feel upset if you are
not refunded due to improper use.
The warranty only covers the blades but not the consumable parts in rubber.
In case of a warranty claim you are expected to send us the pictures of the broken pair of fins to examine the defect, and we will ship back one or two new fins as replacement afterwards.
Note that shipping costs are at your own charge.
We do not cover shipping, insurance or any import fees, duties and taxes.
We do not cover shipping, insurance or any import fees, duties and taxes for the returned product.
Each blade will have soon its own serial number in order to let customer check out the status of the fins on the website.
Return is possible within 15 days of receipt of shipment.
Items must be in new condition with all original packaging and accessories.
When you return an item, your refund and how your refund is issued may differ based on the condition of the item, how long you've had the item, and how the item was purchased.
Refunds are issued based on the payment method used at the time of purchase